Refund Policy

1. Introduction

Mahatma Phule Institute of Technology and Management (MPITM) is committed to providing transparent information and assistance to individuals exploring higher education opportunities through our website, https://degreembaonline.com/.

MPITM operates as an Affiliate Enquiry Partner for NMIMS Centre for Distance and Online Education (CDOE). Our role includes providing program information and assisting prospective students with enquiries and general application guidance.

This Refund Policy explains the principles applicable to refund requests relating to payments, if any, made directly to MPITM for services provided by MPITM.

2. Scope of This Policy

MPITM primarily provides educational enquiry assistance and application-related guidance. Any refund request will be assessed according to the nature of the service, the payment terms communicated to the customer, and applicable laws.

MPITM does not independently collect university tuition fees unless expressly authorised to do so. Fees paid directly to NMIMS CDOE or another educational institution are governed by that institution's applicable refund policy and procedures.

3. Refunds for Educational Institution Fees

If a student pays application fees, tuition fees, registration fees, examination fees, or any other academic fees directly to NMIMS CDOE or the relevant educational institution, the refund request must be submitted to that institution through its official channels.

The institution's applicable policies, eligibility conditions, deadlines, and refund procedures will determine whether a refund is approved.

MPITM does not independently approve or guarantee refunds of fees collected by the institution.

4. Refunds for Services Provided by MPITM

If MPITM charges a separate fee for an authorised service, the applicable service charges and refund terms will be communicated to the customer before payment.

Refund requests relating to such services may be considered in the following circumstances:

• The service paid for has not been provided.
• A payment has been duplicated or processed incorrectly.
• An eligible refund is required under the agreed service terms or applicable law.
• A refund is otherwise approved following a review of the specific circumstances.

Refund eligibility will depend on the service purchased, the terms disclosed before payment, the status of service delivery, and applicable legal requirements.

Where a service has been partially or fully delivered, any refund will be assessed in accordance with the agreed terms and applicable law.

5. Non-Refundable Charges

Certain charges may be non-refundable where this has been clearly disclosed before payment and is permitted by applicable law.

Any non-refundable application, registration, administrative, or service charge must be assessed according to the terms of the relevant institution or service provider.

MPITM will not represent an educational institution's fees as refundable or non-refundable without an appropriate basis in the institution's published policies or applicable terms.

6. How to Request a Refund

To submit a refund request relating to a payment made directly to MPITM, please contact us using the details below. Please include:

• Your full name
• Registered mobile number or email address
• Payment date
• Amount paid
• Payment reference or transaction ID, if available
• Reason for requesting the refund
• Supporting documents, if applicable

For payments made directly to an educational institution, please contact the institution's official admissions or accounts department.

7. Refund Review and Processing

We will review refund requests and may contact the requester for additional information or documentation.

If a refund is approved, the amount and processing arrangements will be communicated to the requester. Approved refunds will generally be processed through the original payment method wherever feasible.

The time required for the refunded amount to appear in the customer's account may depend on the payment provider, bank, or other financial institution.

Any applicable statutory refund deadlines will take precedence over the general procedures described in this policy.

8. Incorrect or Duplicate Payments

If you believe that you have made an incorrect or duplicate payment directly to MPITM, please contact us promptly with the transaction details.

We will review the payment records and, where an error is confirmed, take appropriate corrective action in accordance with applicable law and the relevant payment terms.

For incorrect or duplicate payments made to an educational institution or another third party, please contact the relevant payment recipient directly.

9. Cancellation Requests

If you wish to cancel a service purchased directly from MPITM, please submit your request by email or through our available contact channels.

Cancellation and refund eligibility will be determined by the service terms communicated before payment and applicable law.

Cancelling an enquiry or application assistance service does not automatically cancel an application submitted to an educational institution. Students must follow the institution's official cancellation procedures where applicable.

10. Changes to This Refund Policy

MPITM may update this Refund Policy from time to time to reflect changes in its services, payment arrangements, or applicable legal requirements.

The latest version will be published on this page along with the updated revision date.

11. Contact Us

For refund-related enquiries concerning payments made directly to MPITM, please contact:

• Organisation: Mahatma Phule Institute of Technology and Management (MPITM)
• Website: https://degreembaonline.com/
• Email: mpitmnmims@gmail.com
• Phone: +91 91457 47003
• Registered Address: 3rd Floor, Shop No. 407, S. No. 778/2A/3, Artis Building, Govind Nagar Road, Nashik – 422009, Maharashtra, India.

We are committed to reviewing refund enquiries transparently and handling them in accordance with the applicable terms and legal requirements.